The efforts of UCSB to bring out good service personnel during the fourth year

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Officials discuss during the Foreign Study Committee meeting.

By Shin Min, Photo: Kay Kay, UCSB

Civil Service Personnel System was issued on 4 October 2019 for the improvement of the State administrative machinery and the consistency of the functions of service personnel amidst the changes in the administrations based on the election results.

The improvement of honesty, enthusiasm, dutifulness and competency of the government employees is the goal of the Union Civil Service Board (UCSB) which is producing good service personnel in accordance with the motto – good service personnel leads to a better nation.
As the competency of state service personnel is supportive to the national development, the UCSB carried out reforms in connection with the government employees during the four years.
One of the significant reforms of UCSB is the issuance of the Civil Service Training Policy during the fourth year, with the aim of properly nurturing the service personnel in accordance with the set rules and ethics.
Civil Service Personnel System was issued on 4 October 2019 for the improvement of the State administrative machinery and the consistency of the functions of service personnel amidst the changes in the administrations based on the election results. UCSB is also preparing a uniformed office guidebook for the harmony and effectiveness of the service functions, and designated this year as the Myanmar Civil Service Training Year 2020.
“The stage one deals with the efficiency improvement of course instructors; the stage two, the replacement of the Knowledge-based Curriculum with the Competency-based Curriculum,” said U Win Thein, Chairman of UCSB.
The civil service reform strategy 2017-2018 was adopted and issued on 10 July 2017 as reinforcement for the civil service administration with the technical help of UNDP. UCSB held seminars, workshops and related meetings for ten times before drawing the strategy. The Union level body will organize an international conference this year where its progress in implementing the strategy will be made public.
A marking system for competency-based assignment for senior officials, leadership programme for civil servant advanced management and efficiency has already adopted with the help of UNDP. UCSB has issued the public opinion on the State service personnel which was collected from 2520 households.
The Public Service Motivation Survey was conducted on 409 deputy directors general, directors and deputy directors of five departments, and the results will be announced and distributed at the relevant offices.
“Base of the results of the public opinion about the civil servants, we will improve the effectiveness of the public services, quickness of the response, broaden transparency and improve life of the service personnel. We have held a forum on policy development for implementing the civil service reforms in Nay Pyi Taw on 13 December 2019,” said UCSB Chairman U Win Thein.

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Officials discuss during the Foreign Study Committee meeting.

UCSB held a forum of motivation of civil servants under the Work Plan of the ASEAN Cooperation on Civil Service Matters (ACCSM) at Grand Amara Hotel in Nay Pyi Taw on 18 and 19 November last year.
The Union level body is also implementing the Leadership, Effectiveness, Adaptability and Professionalism (LEAP) ANNUAL WORK PLAN 2020. It has already drawn the Code of Ethics for service personnel, apart from drawing the Standard Operation Procedures (SOPs) based on Human Resource Management (HRM) Policy.
“Under the strategy, the merit-based promotions, assignments and honors will become systematic. Moreover, vigorous learning methods will also enhance the service efficiency,” the UCSB chair assured. UCSB is planning a human resources management workshop as a Pilot Test in support of the merit-based system which will narrow the gender gap of the employment and promotion systems. The body is cooperating with UN agencies and regional and international organizations for continuous progress of civil services.
“We have made contacts with UNDP, UNAPCICT, EU (GOPA), Hanns Seidel Foundation (HSF), ASEAN civil service organizations, KOICA, China National Academy of Governance (CNAG), Grant program of US Embassy in Yangon, Organization for Economic Cooperation and Development (OECD), State Services Commission of New Zealand, International Association of Schools and Institutes of Administration (IASIA), and ASEAN institutions for efficiency development of the service personnel. Foreign language courses and seminars with the involvement of foreign experts have been arranged at the Central Institutes of Civil Services,” said the UCSB chair.
The body has conducted reforms in selecting officers, opening five exam centres – Nay Pyi Taw, Yangon, Mandalay, Magway and Mawlamyine.
Unlike in the past, the tests are based on motivation-based thinking power. Myanmar, English and general knowledge tests are conducted.
The questions are centred on motivation to choose the right person for the right place. The questions of psycho test are modified to meet the changing trends.
“During the four years, UCSB selected 1,760 officers for 1,953 vacant positions and 5,131 assistant health officers for 7,437 vacant positions of ministries and 28 institutions,” said the UCSN chair.
UCSB introduced the Online Application System (OAS) on 14 September 2019. The Union level body approved the appointment of 7,183 employees who meet the requirements as officers this year. During the four years, the body approved the promotion of 31,440 staff as officers.
UCSB gave the remarks on the transfer of officers from one institution to another under the directives of Union Government, Civil Service Law and rules. It has coordinated with the relevant ministries the transfer of EA12 level Tatmadaw officers to civilian organizations.
UCSB is also looking into the requirements in making amendments or additions to the existing relevant laws, bylaws and rules to meet the age. It gave replies for 248 cases in 2019, and altogether 761 cases during the four years. The body has published the Civil Service Training Policy, the Myanmar Civil Service System, the relevant laws, bylaws and rules, guidebooks and codes of conduct. It has compiled the Project Proposal on the e-Recruitment and Integrated Civil Service System the Myanmar Sustainable Development Plan (MSDP), and is expected to implement it in 2020-2021, with the goal of introducing an Automation system for civil service records. The body is conducting talks in regions and states for enhancing ICT awareness among the civil servants to ensure convenience in applying ICT in e-Services.

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The Union Civil Service Board (UCSB) is currently undertaking a variety of reform activities in collaboration with international organizations. Various workshops discussed the support for civil service, improvement of international Exchanges.

With the cooperation of the Victoria University of New Zealand, the Union Civil Service Board conducted the English Language Training for Government Officials in three 35-member groups. It also joined the IASIA for the central institutes of civil service to become internationally acknowledged institutions. It is sending the instructors of the institutions to Ph.D, MPA, MBA, MPP and Diploma courses, Workshops, Seminars and Trainings abroad for enhancing their efficiency. The body conducted Capacity Enhancement of Myanmar Civil Service course under the program of Fulbright Specialist Programme of the US and ToT Course for English Faculty and English Language Proficiency course under the arrangement of English Language Fellow Programme (ELFP) of the US. It also opened the Course Analysis and Curriculum Design conducted by State Services Commission of New Zealand, Capacity Building and Training of Trainers on Pedagogy course under the arrangement of domestic universities, and 2019 Training Course for Myanmar Trainers in Myanmar under the arrangement of CNAG of China. UNDP served as the coordinator. It also made necessary arrangements for the improvement of the curricular and teaching methods of the institutes. UCSB replace the Hall Type hostels with individual rooms at the institutes.
During the four years, UCSB was conducting reforms for producing good government employees that can fulfill the public needs and serve the public interest. (Translated by TMT)

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